Sales Policies

Prices

All prices shown are at net. PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. Net prices are shown.

Taxes

All prices subject to addition of federal, state and local taxes where applicable.

Shipment

Orders will be filled at the price in effect at the time of shipment.  Should a stock position make it impossible to ship an order complete, partial shipment may be made.

Routing

Orders will be shipped via UPS

Returned Goods

No material returned will be accepted for credit without authorization.  Authorized returned goods accepted for credit are subject to a 20% refurbishing charge; all returns must be sent prepaid.  Where a shipping error is made by Dexter and is immediately brought to our attention, there should be no penalty whatsoever unless merchandise is damaged by faulty repacking and shipping.

Defective Merchandise

Merchandise returned as “defective” is subject to inspection before the claim can be allowed.

Shortage or Damage

In case any shortage or damage is detected, notify at once the delivering transportation agent and file claim promptly.  Our responsibility for delivery of goods ends when we have a signed Bill of Lading by our local transportation agent.  We cannot honor shortage claims beyond 30 days after delivery.